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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Thermo Fisher products

The group "New Technologies" offers for review the products of the plant Thermo Fisher: dosing devices, general laboratory equipment, microplate format equipment, dry baths, electrophoresis systems, muffle furnaces, burners, grinders, incubators, furnaces, rockers, mixer rotators, water purification, microbiological products, laboratory meters, accessories, laboratory consumable plastic
  • Dosing devices Thermo Fisher
    Dosing devices
    Lenpipet Light, etc.
  • General laboratory equipment Thermo Fisher
    General laboratory equipment
    MicroCL, mySPIN, etc.
  • Microplate format equipment Thermo Fisher
    Microplate format equipment
    KingFisher, Multiskan FC, etc.
  • Dry baths Thermo Fisher
    Dry baths
    88870000 , etc .
  • Electrophoresis systems Thermo Fisher
    Electrophoresis systems
    B1A, B1, B2, B3, etc.
  • Muffle furnaces Thermo Fisher
    Muffle furnaces
    FB, FD, F4, F6, F3, BF5, etc.
  • Agitators and heaters Thermo Fisher
    Agitators and heaters
    Cimarec+, SuperNuova+, etc.
  • Incubators Thermo Fisher
    Incubators
    501, 5102, 5012, etc.
  • Furnaces Thermo Fisher
    Furnaces
    3625A, 3628A, etc.
  • Rocking chairs, mixer rotators Thermo Fisher
    Rocking chairs, mixer rotators
    LP, MaxiMix I, MaxiMix III, etc.
  • Water Purifiers Thermo Fisher
    Water Purifiers
    D8822, D8950, etc.
  • Microbiological products Thermo Fisher
    Microbiological products
    AST, AGS, Oxoid, etc.
  • Laboratory measuring instruments, accessories Thermo Fisher
    Laboratory measuring instruments, accessories
    A214, A320, A200, VERSA STAR, etc.
  • Laboratory consumable plastic Thermo Fisher
    Laboratory consumable plastic
    Tablets, cryoprobes, etc.

NEW TECHNOLOGIES GROUP

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